Complaint against ‘Marie Celeste’ listings platform upheld by advertising watchdog

first_imgHome » News » Complaint against ‘Marie Celeste’ listings platform upheld by advertising watchdog previous nextRegulation & LawComplaint against ‘Marie Celeste’ listings platform upheld by advertising has not responded to ASA for a second time after complaints over significantly out-of-date property featured in its search results.Nigel Lewis3rd July 20190623 Views Online property listings service has once again been admonished by the Advertising Standards Authority (ASA) over one of the homes advertised on the site.The watchdog has upheld a complaint by a member of the public that a five-bedroom detached property in Essex featured on the site (pictured, above) for sale at £1.05 million was a listing from 2016.The complainant claimed the advert including its description, photographs and price were misleading. The ASA has upheld their complaint and required houser not to repeat the advert in its current form.“We told to ensure that information they published about property, for example its availability, price, photographs and other information, were accurate in future,” the ASA says.No responseThe property is still live on the site and the ASA’s efforts to improve the company’s advertising standards are likely to fall on deaf ears.Houser is not run by a registered legal entity and although its website includes details of an address in Romford, Essex, the ASA was not able to get through to anyone running the listings service.Its web hosting service provider, Fasthosts Internet Ltd, has agreed to pass on the ASA’s correspondence to the firm, but with no luck so far.Houser featured in another ruling by the ASA in 2017 when agent Newton Fallowell complained about one of its properties which remained on the site many months after being sold.On that occasion the company, which launched in 2015 offering agents free, unlimited property listings, also failed to engage or correspond with the ASA. July 3, 2019Nigel LewisWhat’s your opinion? Cancel replyYou must be logged in to post a comment.Please note: This is a site for professional discussion. Comments will carry your full name and company.This site uses Akismet to reduce spam. Learn how your comment data is processed.Related articles Letting agent fined £11,500 over unlicenced rent-to-rent HMO3rd May 2021 BREAKING: Evictions paperwork must now include ‘breathing space’ scheme details30th April 2021 City dwellers most satisfied with where they live30th April 2021last_img read more

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